* School Mediation and Conflict Resolution

Part of the Octavo Partnership


Michelle Stewart - Consultant for EMA, Parental Engagement, Conflict Resolution, Support with families, Gypsy Roma and travellers

Tel: 020 8241 5460


Our school mediation service offers quality support to assist schools in resolving conflicts and disputes between themselves and parents/carers of children when the communication channels breaks down. From a parent’s or carer’s point of view many breakdowns in communication may appear irrational or trivial, but when that dispute involves their child, or children, emotions run high and it can become the most important thing in their lives.


  • Improved relationships with parents and carers
  • Issues resolved effectively and promptly
  • Improved pupil attendance
  • Better behaviour and discipline
  • Development and implementation of mediation strategies between schools/parents/carers to pre empt difficulties before they reach a level that may require a formal process
  • Reduction in school exclusions


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